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Support

We're here to help you on your GLP-1 journey

Need Help?

Experiencing an issue with Dosey or have a question about tracking your GLP-1 medication? Our support team is here to help.

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Send us a message and we'll get back to you as soon as possible.

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Typically responds within 1-2 business days

Response Time

We aim to provide prompt support to all inquiries.

Standard Support1-2 days
Critical IssuesPriority

Frequently Asked Questions

Which medications does Dosey support?

Dosey supports Ozempic, Wegovy, Mounjaro, Zepbound and Saxenda. The medication curve uses pharmacokinetic data specific to each drug to show your active drug level in real time.

How does the medication curve work?

After you log a shot, Dosey calculates the pharmacokinetic curve for your specific medication and dose. The chart updates in real time to show how much active drug is in your system between doses.

What information can I log for each shot?

For each injection you can record the dose, injection site and pain level. All shot history is shown in the tracking log.

How do reminders work?

Dosey sends push notifications on your injection day and at your preferred daily check-in time. You can configure both in the app settings after onboarding.

What does the symptom check-in track?

The daily check-in logs hunger, food noise, cravings and mood so you can see how symptoms evolve as your medication level changes through the week.

How can I provide feedback or suggest features?

We'd love to hear your feedback! Email us at contato@ominus.tech with your suggestions, feature requests, or any feedback you have.

Additional Resources

Still need help?

Don't hesitate to reach out. Our team is ready to assist you.

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